Digital Transformation, Global Communication and Value Generation. New Collaboration-based Models in the Health Sector

This paper discusses, via the theoretical approach of Digital Sociology, how Digital Transformation has triggered new models of global collaboration and participation, also behind the strong drive of the SARSCoV-2 pandemic, creating cross-countries areas of connection and cultural exchange and, relevantly, impacting the model of value generation. The study applies the interdisciplinary Four Paradigm Model to the Health Care sector highlighting how this sector is engaged in a deep digital transformation where patient-to-patient and Health Care professional-to-patient collaborative models entail the need of cross-linguistic communication to express the full potential of a global and culturally diverse communication. However, several risks of inequalities have to be taken into account because of digit divide and linguistic divide issues.